Sales Order Processing Specialist- Gdańsk
Job Offers
Sales Order Processing Specialist- Gdańsk

For our Client we are looking for a versatile and enthusiastic Sales Order Processing Specialist to join the growing Operations team.
You will be responsible for reviewing, processing and chasing up delivery of orders, alongside other administration tasks, and provide excellent customer service at all times.
The role will require experience of working under pressure and dealing with high volume orders. High service levels are important along with excellent organisation and attention to detail.
Main responsibilities include, but are not limited to:

  •  Accurately processing orders from business customers, including direct orders, inventory allocation, EDI processing and release to fulfilment warehouse.
  • Reviewing and accepting orders in customers’ own order fulfilment systems as required.
  • Processing backorder releases, order returns and customer PO cancellations.
  • Managing order fulfilment with third-party warehouse to ensure on time delivery and coordinating with the relevant internal teams on international deliveries and other UK stock exports.
  •  Regularly monitoring stock levels with 3rd Party warehouses and flagging discrepancies with local ERP data. Coordinate with the demand planning and finance departments to resolve data discrepancies.
  •  Effectively managing disputes of customer charges relating to operational performance.
  • Facilitating data including new product line forms, product images, data uploads and other as required to enable customer orders.
  • Performing EDI maintenance (new product lines, customer delivery locations, new customer accounts, etc.)
  • Supporting sales teams on ad hoc projects and urgent customer requests.
  • Creating and updating business reports as required by the company.

Essential experience and skills required for position:

  • 3 years proven experience in a busy office environment in an administration role.
  • Excellent Attention to Detail.
  • Strong Communication Skills (oral and written) in English.
  • Ability to pick up systems quickly.
  • Experience of managing data within Excel.
  • Ability to work to deadlines, prioritise a busy workload and be well organised.

What we offer:

  • Working in na international team.
  • Private healthcare.
  • Mulisport card.
  • Modern office space.