IT Support Specialist- Gdańsk
Job Offers
IT Support Specialist- Gdańsk

Our Client is seeking IT Support for London (Paddington) and Gdansk offices.

The role is full time and office based 3 times a week. 2 days home office is available.

The role will be expected to help office and home workers resolve problems as easily and quickly as possible. The role will have the support of the Head of IT and local outsourced IT providers for any issues that need escalation to resolve.  The role will also be expected to support and assist users in all global offices (USA, France, Germany, Spain, Australia, Italy, Ireland).

The role will also be expected to help maintain the smooth operation of the local office, E.G managing local audio-visual equipment and accounts.

 

IT Support will be responsible for:

  • 1st Line User Support for all local users
  • 1st Line User Support for all overseas users
  • Escalation of Issues to Head of IT or Local IT support Companies
  • Working with Head of IT to help manage, administrate and maintain company systems on a global basis, these include:
    • On premise and cloud servers
    • G Suite (Including Google Meet Audio Visual)
    • Workfront
    • PeopleHR
    • Adobe
    • Cisco Duo
    • Sage 100 (system being replaced)
    • Sage 200 (system being replaced)
    • Linnworks
    • Office365 and Sharepoint
  • Management of User on boarding and off boarding including machine allocation, purchase, set up and dispatch.
  • Manage office accounts: Apple, Amazon, Google, Sonos, Spotify, Disney, Netflix, iPlayer Etc.
  • Manage office services: Telephones and Mobiles, Printers, Internet contracts, air conditioning, Locker system, Door Access systems, Fire Systems, Mailing systems
  • Set up office and meeting rooms for the working day ensure all IT equipment is on and working properly for the day.
  • Work with Head of IT on projects and changes as required

 

Desired Skills and Expertise:

  • The IT support role would suit someone who is looking to develop in IT but would like to learn and grow with a company.
  • It would suit someone who likes to multitask, someone who is curious and someone who is happy to help regardless of the task.
  • It would suit an outgoing individual who likes to be involved in office life and who likes solving problems and helping people.

 

We require:

  • 1 years of IT experience
  • Knowledge of G-Suite (company system for Email, comms and file server)
  • A proactive and solutions-based approach
  • A team player with a can-do attitude

The client offers:

  • Development possibility within global strucutres in the well-known company
  • Friendly atmosphere
  • Modern office in an ocnvienient location and remote work model option
  • Salary relevant to candidate’s experience and benefit package (life insurance, medical care, sport’s card)