IT Process Expert in Change Management – Gdynia/ Warsaw
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IT Process Expert in Change Management – Gdynia/ Warsaw

For our Client – one of the biggest IT employers in Poland, specialized in developing innovative software in fin-tech area we are looking for a IT Process Expert in Change Management (Gdynia or Warsaw)

We are looking for an IT Process Expert with documented experience that will be part of transforming our IT change management process.

Your solid experience in the IT change area will be essential in the coaching, training and mentoring (local) change managers across Client’s organisation. The purpose is for the local areas to take more control over “their own” changes. Before a fully distributed setup is in place, the role will also have an operative element consisting reviewing and assessing overall quality of specific change requests, help resolve scheduling conflicts in the forward schedule of changes and support our Change Advisory Board. This is an opportunity for you to join the heart of IT, being involved in everything that is going on the IT side.

What you’ll be doing:

  • Developing the future IT change management way of working for Agile development
  • Coaching and educating on IT change management roles
  • Training our stakeholders
  • Reviewing, coordinating, planning, approving changes and posting implementation review
  • Planning, scheduling and chairing Change Advisory Board (CAB) sessions and communicating with all stakeholders

Your profile and background:

  • Solid Experienced in IT change management, ITIL and Agile knowledge
  • You are ambitious and curious, and you have a strong interest in IT and are eager to learn more, as well as you have a strong drive with a sense of urgency and act as a team player with a proactive attitude ensuring that processes are followed with a stable but Agile deployment
  • Understanding customers’ needs and practical experience in working directly towards customers e.g. will be an asset as well as experience in working in different IT areas
  • Excellent communication skills and solid administrative and analytical skills are important. Experience in incident, problem and release management are considered an advantage
  • Fluent in English


  • Opportunity for professional development in Scandinavian based company,
  • Ability to work with newest technologies in one of the fastest growing and largest company in Fin-tech area,
  • Participation in innovative international projects,
  • Attractive salary and benefits package (including trainings),
  • Substantial relocation package (enabling to rent a flat).