Customer Support with German or Dutch- Warsaw

Our Client is a French company that has developed several apps, including park4night.

park4night is a leading platform dedicated to helping travelers discover the best spots to rest, park, and explore. With a community-driven approach, they provide a comprehensive guide to unique locations, including camping areas, motorhome-friendly sites, and scenic stops worldwide. The mission is to enhance the travel experience by offering a user-friendly app and excellent customer support.

Join the hybrid team in Warsaw!

Your responsibilities

Assisting users/customers with resolving issues related to our app or website via email, Play Store, or App Store.
Reviewing and verifying data entered into our platform, including new locations, comments, and photos.
Providing feedback to colleagues and suggesting improvements as part of quality control.
Testing new app versions and reporting bugs.
Participating in international exhibitions (e.g., Düsseldorf, Stuttgart, Birmingham, Barcelona, Paris, Warsaw).
Translating app content and marketing materials.

Our requirements

Proficiency in German or Dutch (C2 level), particularly in written communication.
Advanced English skills (C1 level), primarily written.
Strong familiarity with digital tools, mobile apps, and the Office suite.
Ability to make decisions based on established guidelines.
Capability to work both independently and collaboratively within a team.

What we offer

B2B contract with a competitive salary of 9,000 – 11,000 PLN.
Full IT equipment, including a laptop, additional screen, and smartphone.
Bonuses for participating in trade shows.
Hybrid work model: 2 days per week in our Warsaw office, with the remainder remote.
38 hours per week, flexible Monday to Friday, with an additional 2 hours on weekends.

apply

Any questions?

iwona.wawrzyniak@nordhr.pl +48 737 445 347

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What we offer

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